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If StatsRemote shows wrong figures for an updated program after installing the update please do the following: Right click on that program in the 'This Month' and/or 'Last Month' tab and select 'Reset'.
Then close StatsRemote and restart it.
Are you using the latest Oracle Java?
Please close StatsRemote then visit http://java.com/en/download/installed.jsp and ensure you are using Java 8 Update 111.
If not, please update to the latest version, then restart your computer then start StatsRemote.
Attention Mac Users! - Are you still using the legacy variant?
The legacy variant is tied to Apple Java 6 whereas the latest variant is tied to Oracle Java 8.
A growing number of sites are no longer compatible with Java 6.
For more information about identifying your current StatsRemote for Mac variant and what to do next, please click here